Hi, I'm Marc Bowers.Welcome to my portfolio.
I currently work for LION+MASON as a Senior UX Consultant. Previously worked for Hark, Edit, SIG and the Guardian Media Group.
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Recent projects
Protected: Simplifying the customer journey for retirement customers
Reduce lead generation costs and admin effort by allowing pension and equity release customers to self-serve, giving them access to online tools and resources to manage their retirement journey.
Protected: Designing a best practice MVP for an asset management portal
Auditing the usability and accessibility of the asset management portal focussing on the hierarchy of information, navigation, data visualisation and context to inform design decisions.
Protected: Modernising and future-proofing an IoT platform
Redesigning and developing new solutions within the Hark Platform, a cloud-based sensor platform that allows Facilities Managers, Energy Managers and Asset Operators to connect to, analyse and optimise their industrial assets, buildings and energy in real-time.
Areas of expertise
Working across projects end-to-end I touch all aspects of the design process from initial discovery to handover.
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One of the most exciting phases of a project is the immersion phase. I love unpicking business processes, customer journeys, auditing the usability of an existing product or researching the competitor landscape generally engraining myself into a company to get a true understanding of the challenge at hand.
- UX Auditing
- Information Architecture
- Sitemaps
- User Journey Mapping
- Competitor Analysis
- Workshops
- Stakeholder Interviews
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Whether it’s insight on existing products/services or newly created prototypes I can plan and facilitate in-depth user interviews, usability tests and surveys to gain a deeper insight into users’ needs, frustrations and behaviours.
- User Interviews
- Surveys
- Moderated User Testing
- Unmoderated User Testing
- Interactive Prototypes
- Wireframes
- Interactive Prototypes
- Stakeholder Playback
- Card Sorting
- Tree Testing
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Through thematic analysis, I consolidate findings based on both quantitive and qualitative data in order to provide actionable recommendations that create business impact.
Competent in producing and presenting documentation that can be used in isolation for both senior management and developers.
- Thematic Analysis
- Stakeholder Playback
- Prioritisation
- Roadmapping
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From complex scalable design systems to landing pages I have a vast amount of experience crafting user-friendly and aesthetically pleasing interfaces with in-depth documentation.
I can develop the look and feel of a digital product from the ground up by defining core components such as colour, typography and graphical elements such as icons and buttons that work consistently together to create a seamless user experience.
- Art Direction
- UI Design
- Scalable Design Systems
- Accessibility
- Responsive Design
- Interactions
- Stakeholder Playback
- Documentation & Handover
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From preparing proposals detailing the strategic approach to the most relevant research methods for a given project you are in capable hands.
There is no hiding behind an account manager, i’m more than competent in managing my own projects, leading executional teams and liaising directly with senior stakeholders, talking them through all aspects of a project, before during and afterwards.