Whether it’s insight on existing products/services or newly created prototypes I can plan and facilitate in-depth user interviews, usability tests and surveys to gain a deeper insight into users’ needs, frustrations and behaviours.

Through thematic analysis, I consolidate findings based on both quantitive and qualitative data in order to provide actionable recommendations that create business impact.

Competent in producing and presenting documentation that can be used in isolation for both senior management and developers.

From complex scalable design systems to landing pages I have a vast amount of experience crafting user-friendly and aesthetically pleasing interfaces with in-depth documentation.

I can develop the look and feel of a digital product from the ground up by defining core components such as colour, typography and graphical elements such as icons and buttons that work consistently together to create a seamless user experience.

From preparing proposals detailing the strategic approach to the most relevant research methods for a given project you are in capable hands.

There is no hiding behind an account manager, i’m more than competent in managing my own projects, leading executional teams and liaising directly with senior stakeholders, talking them through all aspects of a project, before during and afterwards.